The Art of Collection: How-To Coaching Helps Boost Firm's Gross Revenue

, Texas Lawyer


A concerted effort raised shareholder collection rate at Chamberlain, Hrdlicka, White, Williams & Aughtry to 96.2 percent in 2012 from 92.5 percent in 2011, says Wayne Risoli, managing shareholder. Other Texas firms also are paying attention to collection rates, also called realization rates.

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